Returns and Exchanges

Stuff happens. I understand that. That’s why I want you to feel confident in your purchase from Harestree.

If for any reason you are unhappy with your new ring, contact me within 7 days of receipt of your ring to arrange return. Returns are only accepted within 7 days of receipt and as long as the ring is returned as-new and in it’s original packaging

If you want to cancel your order, let me know as soon as possible and if the ring/s haven’t shipped, I will issue a full refund.

If the order has shipped already, then a refund will be issued when the ring/s are returned undamaged, and in the original packaging.

Returns and refunds cannot be accepted after 45 days from dispatch of the order.

In the unlikely event that you do wish to return your beautiful wooden ring, please contact me before doing so by mailing me: richard@harestree.com.

I do ask that before ordering your rings, that you get your fingers sized in at least two reputable jewelers, and make sure that these sizes match. Doing so will save a lot of hassles at a later date and ensure that you are completely happy with your purchase.